Top Questions
What is a water pod?
A water pod is an innovative way to dispense your drink into your water bottle giving you freshness and exact dosage
What is pstv?
At positive nutrition we decided to make some choices and only choose the essential ingredients for our products. we did that even with our name – stripping ‘positive’ to the bare essentials and calling our new range ‘pstv’. pstv water pods takes the boredom out of water by adding function and subtle flavoring. yet we noticed that these natural components and flavors are inclined to deteriorate in water over time so we designed our cap technology to keep the essential ingredients separated from water until you decide to have a drink saving all their benefit and effectiveness to the right moment.
pstv water pods have zero sugar, low in calories, and free from artificial ingredients and colors. pstv water pods fits on most water bottles – replace the bottle’s cap with a pstv cap, push the top to release the ingredients, shake and enjoy. it’s simple and easy.
What do I need to get started?
A commitment to kick off a healthy habit and #drinkmorewater. Our water pods work on most water bottles and are super convenient to carry along.
How can I use pstv water pod?
Grap your water bottle, take a small sip of water, replace the bottle’s cap with a pstv cap, push the top to release the ingredients, shake to mix and enjoy. it’s simple and easy
How big is the water bottle to use?
Well this one depends on your taste. The smaller the bottle (330 – 500ml) the fuller and stronger the taste. If you like a more sublte taste a 1L bottle is also fine
Do pods contain artificial coloring?
No! all our ingredients are always natural with no artificial colors, no artificial flavors and no preservatives
The pstv water pods
What flavors do pstv water pods offer?
Our pods come in different flavors and we keep adding more :0 What is common across is that they are always natural flavors so you can really enjoy the perfect healthy drink
Any of the pods have caffeine?
Our guarana pods have natural caffeine occurring in the guarana plant
Will there be more flavors in the future?
We always work on new flavors to add to the portfolio to give more choices for our customers to enjoy drinking more water
Is pstv water pods safe for kids?
All our pods are ok for kids with the exception of the one with guarana that we do not recommend for under 16 because of the caffeine content
How big is the bottle of water I use with pstv water pods?
Well this one depends on your taste. The smaller the bottle (330 – 500ml) the fuller and stronger the taste. If you like a more sublte taste a 1L bottle is also fine
Do I have to buy the pstv flask?
No. you can either use your flask or the bottles you grab at your convenience shop. If you are like us, careful about waste, we recommend a muti-use flask and our pstv flask comes with a small adaptor to fix the pod to the larger neck of the flask
Can I use sparkling water?
We do not recommend sparkling water as you will have to shake the bottle to mix the ingredients … this does not end up well with sparkling water.
Can I use pstv water pods with hot water?
For best taste, we recommend cold or room temperature water
Are pstv pods recyclable?
Yes. This was very important for us as we developed the product. The pods are 100% recyclable
Orders
What is your return policy?
If there is an issue with the product please reach out to us
Can I send a gift from pstv to my friends or family?
YES! We all love gifts.
How much does shipping cost?
Shipping is based on your location. You will get the updated shipping cost on your cart at checkout
Do you ship outside of the UAE?
Yes – we ship internationally from our UAE hub
How long will it take my order to arrive?
It depends on the location, but products are usually dispatched wihin 24 hours so expect product delivery in the UAE withing 48 hours. For international shipping, we will send you a tracking number once dispatched.
How do I order a flask?
Flasks can be ordered on our website on the following link
If I need to cancel or edit my order, what should I do?
Please get in touch with us within 24 hours before the order is dispatched and we will take care of your edits and cancelation.
How do you ship?
We use third party delivery partners who will be in touch with you before the delivery to confirm the address
My flask, or pod is damaged.
Oh! We are sorry to hear that. Please get in touch with us and we promise to take care of it.
Are pstv water pods products available at retail stores?
Soon pstv water pods will be in your favorite stores. For now, you can find them online, in some pharmacy chains and some nutrition stores
Billing/Payment
What payment methods do you accept?
We accept Paypal and all major credit cards. For the UAE we also offer Cash on Delivery
My credit card was accidentally charged.
If you pressed the buy button too soon and got charged, send us a quick email and we will fix that. No problems.